The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.
How do I contact a seller?
The way you contact a seller is to setup a user account on our site (its free) here: http://www.birdssnow.com/account_form.htm. Once you have an account, you can either login and browse the classified... |
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How do I edit my contact information?
Login to the Account Management area. In the left hand margin you'll see a blue box where you can click to update your contact information. This will open a screen with your name, address, phone, emai... |
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How do I save an ad?
You'll need an account with us (its free). Just login to your account and browse for a particular ad. When an ad comes up that you want to save, in the lower left part of the ad page is a Utilities bo... |
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How do I downgrade my ad?
When the ad expires, you can login to your account management area and click the renew link. The ad will renew, but won't be paid for. Then, click on the Edit Ad Details link either on the payment p... |
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How do I delete my ad?
You can delete it from your account area. Just login and over on the left under "Your Ads", click on the "Tack & Supplies". Below that, under "Tack Options", click ... |
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How do I upload photos?
The photo upload buttons for all ads (except text-only ads) are located on the far right side of the ad form, either when placing a new ad or when editing your ad from your Ad Management area. You may... |
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How do I remove my account?
Your user account will need to be removed by us. Please submit a support ticket and let us know your username and email address. |
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How do I renew my ad?
To renew your ads, you'll need to wait until they "expire". We keep ads in your account (although not active) for three weeks after the expiration date. After the ad expires, the Edit Ad De... |
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How do I place an ad?
What you'll need to do first is create a user account here: http://www.birdsnow.com/account_form.htm Then, you'll need to click on the Place an Ad menu item near the top of the site. That will present... |
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My dog has sold. What do I do?
Login to the Manage Your Ads area and mark your ad as "Sold" or "Hidden". Once the ad is marked "Sold", you can't reverse it. |
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How do I upload photos from my iPad or iPhone?
The iPhone and iPad (and Android) do not have searchable file systems so the Browse button is greyed out (can't select a photo from your hard drive). You can still upload from one of these devices, h... |
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How do I change my password?
If you login to your Account management area, click on the link in the left menu to Edit Contact Info. There is a password change area about half way down. Enter the new password (twice) then click ... |
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Make your phone number appear on your ad
First login in to your Account Management area. There's a "showphone" checkbox on your account profile page, make sure you check it, so that your phone number will appear on all ads. |
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How to remove Facebook comments from an ad?
You can remove the Facebook comment area by bringing up the edit ad screen, and scrolling to the bottom. Uncheck the box concerning allowing Facebook comments. If you do that the entire bl... |